Best regards, Ellaine Social Media Support and useful service, it's what you make of it. We appreciate your patience and understanding as we work to resolve this matter. We want to assure you that we are committed to the privacy and security of our customers, and we take all necessary precautions to protect their information. Could you please provide us with more information, such as the email address or phone number associated with your account, so that we can look into this matter further? We would like to work with you to get to the bottom of this and address your concerns. We understand that this may be frustrating for you, and we would like to help you resolve this issue. However, after reviewing your account with the details you provided, we were unable to locate any records of your account with us. We take all allegations of fraudulent activity very seriously and want to assure you that we have thoroughly investigated your account. Hi Quentin, We are sorry to hear about your recent experience with our service. Once again, please accept my sincerest apologies for any inconvenience that you may have experienced Sincerely, Matt Going CEO, Anytime Mailbox 72 We want to assure you that we take this matter very seriously and are taking measures to ensure that this type of mistake does not happen again. We understand that this mistake may have caused you stress and inconvenience, and we are committed to making it right. We have also uploaded all new mail received at your Anytime Mailbox location to your new account. We have manually created a new account for you, linked it to your email, and reinstated your previous service plan. We take full responsibility for this error and have taken immediate action to rectify the situation. After thoroughly investigating your account, we discovered that it was mistakenly disabled and tagged as fraudulent. We understand how important it is for our customers to receive reliable and trustworthy service, and we are truly sorry that we fell short of meeting your expectations. Hi Habib, I wanted to personally reach out to you and apologize for the inconvenience and frustration that you have experienced with our service.
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